Tezly
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FAQ
All questions
Everything you need to know before your first shipment.
Getting started
What is Tezly and how does it work?
What do I need to create an account?
Why is identity verification required?
Which languages does the app support?
Sending a parcel
How do I create a shipment?
Why must I choose a parcel category?
What can I send and what is forbidden?
How is the price decided?
Carrying
How do I become a carrier?
How do I post a trip?
How much can I earn as a carrier?
What are my responsibilities as a carrier?
Delivery and safety
How do the delivery steps work?
Are photos mandatory?
What if the parcel is damaged or never arrives?
What can I do about a user who bothers me?
Payments and credits
How do I pay the delivery fee?
What are credits and what are they used for?
How do I get credits?
Does Tezly take a commission?
Account and privacy
How do reviews work?
How do I manage notifications?
How do I delete my account?
How is my data protected?