Help Center

Answers to the most common questions about sending, carrying and staying safe on Tezly.

Help topics

Getting started

Create an account, verify your identity and post your first listing.

Sending a package

Post a shipment with your route and date, compare offers and agree on a price.

Carrying on your route

Share a trip you are already making, bid on matching shipments and earn along the way.

Safety and trust

Identity verification, photo and video proof at every handover, two-way ratings.

Account and privacy

Manage your data, understand what we store and how to delete your account.

Contact support

Cannot find the answer? Write to us and we will get back to you.

Still need help?

Our team answers within 1-2 business days.